Our Refund policies

RETURNS / REFUND

Please read and make sure you fully understand our refund policy prior to making a payment. Should you have other questions about our policies, feel free to call us at 9623510789 , and comtranse@gmail.com


NO REFUNDS

No refunds shall be given by Comtranse Technology Pvt. Ltd for any software or services provided by Comtranse Technology to Customers. Fees paid to Comtranse Technology including but not limited to User Licenses, Portal Users, Hosting Charges, monthly recurring software access fee, software development charges, website design / development charges, mobile app development charges, software development charges, maintenance charges, consultancy charges shall be deemed earned, due, payable and non-refundable once paid to Comtranse Technology. If Customer does not use the software or services, no refunds shall be given. Quality of service, products, or uptime shall not impact this refund policy.


DEFINITION OF SERVICES

The definition of services shall be any services, access, software, data, Platform(s), products, licenses, users or other similar item(s) provided by Comtranse Technology as described in the Service Agreement, Terms of Service, scope of work contract, or an Order.


CHANGES

Comtranse Technology may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of Comtranse Technology software or services after any such amendments automatically implies your acceptance of the same thereof.